Need help with Amps & Octane? Find answers to common questions below or contact our support team directly.
Email us at [email protected]
We aim to respond within 48 hours on business days. When contacting support, please include:
If you do not receive the email, check your spam/junk folder. If you still have trouble, contact [email protected].
You can delete your account directly from within the app:
This will permanently delete your account and all associated data (vehicles, logs, expenses, locations, reminders, backups, and receipt photos) within 30 days. This action cannot be undone.
If you cannot access the app, email [email protected] from the email address on your account and we will process the deletion for you.
For more details, see our Account Deletion page.
Premium users can export their data as CSV files:
If you are not a Premium user and need a data export, contact [email protected] and we will provide your data in a reasonable format.
The Premium subscription unlocks additional features including:
You can subscribe to Premium from within the app through the Apple App Store (iOS) or Google Play Store (Android).
Subscriptions are managed through your device's app store:
You will retain Premium features until the end of your current billing period.
Yes. Your data is encrypted in transit (TLS) and at rest by Google Cloud infrastructure. Authentication is handled by Firebase Authentication. The app also offers an optional biometric lock screen (Face ID / fingerprint) for additional on-device security. For full details, see our Privacy Policy.
No. Amps & Octane only accesses your location when you explicitly use GPS or the map picker to tag a fueling or charging station. We do not track your location in the background.